VITAL TEAM

VITAL advocates are highly trained professionals,  some with their own personal experience of using services. They understand the frustrations that can come along with trying to find and access the right services at difficult times and the importance of getting a person’s viewpoint taken seriously.

All our advocacy services and advocates work to the nationally recognised Advocacy Charter and Code of Practice which you can read by clicking here. 

The charity was set up in 1989 by in patients at Lynfield Mount, who felt they were not being listened to. This peer support approach is still at the core of the charity, with many of the current staff, trustees & volunteers having their own lived experience. 

This makes a terrific difference to the client's we work with, who take comfort in knowing that the person they are working with has been in their shoes.